hugo-campervan-rentals

Let’s be clear about this…Hugo campervans are old and a little rough around the edges. They are basically a bed on wheels…with a small kitchenette. 

hugo-campervan-rentalsAnd our vans don’t feature TV’s, showers, fridges or microwaves. But why pay for things you don’t need?  What you DO need is a cheap, reliable way to travel around and experience New Zealand.

If you want a TV, bring your own. Need linen? Dust off that sleeping bag and throw it in your backpack. Borrow your mum’s kitchen utensils – she won’t mind. Or you can hire linen and other items from Hugo as optional extras…it’s up to you.

Hugo simply offers a good, basic campervan. Yes, our campervans are a bit older, but they are certified by the NZ Vehicle Inspection Authority and regularly serviced to ensure we keep you on the road (and Hugo provides 24 hour roadside assistance anyway).

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campervan-kitchen
READING INTERIOR
STANDING AT KITCHEN

  • Renting with Hugo is cheaper, easier and less risky than buying your own van.  Hugo is perfect for long hires (Hugo keeps you on the road with no risk of expensive and time-consuming repairs ).
  • These vans have been well maintained and provide you with peace of mind because of our 24 hour roadside assistance programme. Hugo is perfect for that long hire. You get a great value, low cost holiday, without the risk or hassle of buying and then selling your own van.
  • Hugo has just one type of van. Our campervans feature a dining area which converts to a full queen sized bed (Hugo campers are for 2-3 adults). There’s also a small kitchenette.
  • Hugo is No-Frills. Bring your own sleeping bag, linen and kitchen utensils to save more money or hire them from us if you like. Too easy.
    campervancutaway

Hugo Campervan Specs

Hugo operates Toyota Hiace vans…rugged, rough and reliable. Like Hugo.

  • Engines: Hugo Campervans all have 2.0 litre petrol engines.
  • Petrol: Petrol (91 unleaded) costs about $1.80 a litre in NZ (as at July 2016) and you’ll use about 10-12 litres per 100kms with a Hugo Van.
  • Age: Hugo campervans are all built between 1998 and 2003.
  • Mileage: Our campervans generally have 380,000kms or more on the clock. Don’t sweat it though. They have been well maintained, regularly serviced and hand-picked for their reliability (and you have 24 hour roadside assistance just in case)
  • Transmissions: Hugo has a mixture of manual and automatic transmissions. You may request your preferred transmission type, but Hugo cannot guarantee you will necessarily get it.
  • Dimensions: Length of van: 4.5 to 4.8 metres      Width: 1.7 metres
    External Height: 2.1 metres        Internal Height: 1.35 metres approx.
    Bed Size:  2.1m long x 1.5m wide (standard queen size)
    Storage Space:  Approximately 300 litres (Hugo recommends backpacks instead of hard suitcases)

Hugo Campervans Include

  • 24 hour roadside assistance (Hugo campers are reliable, but it’s nice to know its there!)
  • Basic insurance (which can be upgraded for complete coverage – See the Insurance tab at the top of this page
  • Unlimited kilometres
  • Dining area which converts to full queen sized bed (Hugo campers are for 2-3 adults)
  • Kitchenette with tank water/sink.
  • Air conditioning.
  • Good stereo with MP3 function (music is important for that road-trip of a lifetime).
  • 3 Phase power cable (for camping)
  • Bucket and brush/shovel.
  • Maps, campground guides and guidebook.
    And that’s it!!!  If you need more ‘stuff’ check out the optional accessories below.

Optional Accessories:

Hugo has plenty of accessories to hire or purchase. Listed below are a few packs exclusive to Hugo, but a full list of accessory options is available within the booking screen, when you enter your quote/booking request.

Kitchen Pack (excludes cooker)
Cutlery and cutlery tray
Utensils
1 x Chilli Bin (Cooler)
1 x fry pan, 1 x saucepan, 1 x lid
3 x plastic plates, bowls, cups
2 x tea towels
3 x china mugs
$50

Bedroom Pack
2 x queen duvets/covers
1 x queen fitted sheet
3 x pillows/pillowcases
$30

Accessories for hire
Gas cooker and one gas cartridge – $20
Gas cooker, BBQ/Grill Plate and gas cartridge – $50
Picnic chairs – $10 per chair
Picnic table – $40
Mains powered heater – $10
Mains powered lamp – $10
Solar shower – $20
Snow chains – $25
GPS Unit- $10 per day (up to $150 maximum plus $200 refundable bond)

Accessories for purchase
Two-Man Tent – $70
Sleeping Bag – $50
Additional Linen Pack – $60 (brand new linen pack of 2 sheets and 2 pillow cases)


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Hugo Campervans are probably the cheapest in New Zealand. If you do find a better price on a similar vehicle, let us know and we’ll match or better it.

Check out the rates below. Hugo reckons these are great value! But please note, they’re indicative only and may change from time to time, so it’s probably best to enter your travel dates in the quote/booking box at the top of this page arrow2

hugo-hire-prices

  • The rates are above are indicative only (but they’ll be pretty close!). Please enter your travel dates within the quote/booking box to get an accurate quote which will be honoured for 5 days. Or feel free to contact us directly for a quote.
  • Hugo campervans daily hires are calculated on a calendar day basis (NOT per 24 hour period).
  • Minimum Hire Periods apply. See below

Deposits & Payments

Hugo accepts Visa and Mastercard credit cards.  When you make a booking, Hugo will take a deposit of $300. You then pay the balance when you collect your van. Easy aye?

Minimum Hire Periods

Hugo has a minimum hire period of seven days during summer (01 October to 31 March) and 10 Days during winter (01 April to 30 September).

One way fees

One way hires either way between our depots  in Auckland and Christchurch are OK with Hugo, but they are subject to availability and a one way fee of $300 may apply (depending on direction, time of the year, balance of fleet etc). Best to contact us and we’ll sort it.

Accessories

Hugo has plenty of accessories to hire or purchase. Listed below are a few packs exclusive to Hugo, but a full list of accessory options is available within the booking screen, when you enter your quote/booking request.

Kitchen Pack (excludes cooker)
Cutlery and cutlery tray
Utensils
1 x Chilli Bin (Cooler)
1 x fry pan, 1 x saucepan, 1 x lid
3 x plastic plates, bowls, cups
2 x tea towels
3 x china mugs
$50

Bedroom Pack
2 x queen duvets/covers
1 x queen fitted sheet
3 x pillows/pillowcases
$30

Accessories for hire
Gas cooker and one gas cartridge – $20
Gas cooker, BBQ/Grill Plate and gas cartridge – $50
Picnic chairs – $10 per chair
Picnic table – $40
Mains powered heater – $10
Mains powered lamp – $10
Solar shower – $20
Snow chains – $25
Child seat – $50
GPS Unit- $10 per day (up to $150 maximum plus $200 refundable bond)
Bicycle Rack – $10 per day

Accessories for purchase
Two-Man Tent – $70
Sleeping Bag – $50
Additional Linen Pack – $60 (brand new linen pack of 2 sheets and 2 pillow cases)

Cancellations and Amendments

If you cancel your confirmed Hugo reservation more than 22 days before your scheduled pick up date, we will refund your deposit in full. No worries.

If you cancel your confirmed reservation within 7 to 21 days before your scheduled pick up date, you will be charged a cancellation fee of $300 (lose your deposit).

If you cancel your confirmed reservation within 1 to 6 days before your scheduled pick up date, you will be charged a cancellation fee of 50% of your total gross rental cost. If you cancel your confirmed Hugo reservation on day of pick up, or you ‘no-show’, then you will be charged 100% of your gross rental cost.

Early Returns

If you return your Hugo Campervan early for any reason whatsoever after travel has commenced, then no refund is available.

Hugo has different insurance for campervans and cars. The details below are specific to campervans.

Hugo includes standard insurance in the daily rate, but that still leaves you liable for any damage caused – to a maximum of $4,000 (our vans might not be worth much, but that Lamborghini you just scraped is!) 

Hugo freezes that $3,000 on your credit card and refunds it when the van is returned, as agreed.

Many campervan hirers choose to upgrade their insurance and take out ‘excess waiver insurance’ which can reduce that possible liability right down to nil.
Remember, this is completely optional. Check out Hugo’s three insurance options within the table below and choose the one that is best for you.

campervan-insurance-nz

  • If the insurance excess waiver option is taken, it is valid for the first incident or accident only. 
  • The liability is capped but all insurance is waived if the vehicle is being driven in a manner which is outside the agreed terms of our contract e.g. Drunk driving, negligence leading to loss etc.   In such instances, the hirers can be held liable for all costs associated with any accident or loss.  

Hugo’s Fine Print (terms and conditions):

Every rental company has a rental agreement or contract. This is the fine print. Hugo makes a point of being really transparent, so here’s a copy of our terms and conditions for you to have a look at. Feel free to contact Hugo if you have any questions.

Traveling around New Zealand with Hugo is easy. There’s so much to see and do, but most of the fun is actually getting there.

Hugo has some information and a few tips to make your New Zealand road-trip that much better… 

campervan-interior-300x203
campervan-kitchen
READING INTERIOR
STANDING AT KITCHEN

Hugo Depots

Hugo’s depots are shared with Escape Rentals. These depots are centrally located in both Auckland City and Christchurch. Check out the maps below:

Auckland Depot:

C/- The Campervan Depot
61 The Strand, Parnell,
Auckland 1010

Depot Hours:
Monday to Sundays 9am – 3pm,
Public Holidays 9.30am – 2pm (Pick up times)
auckland-campervans

Christchurch Depot:

C/- The Campervan Depot
15 Kingsley Street
Sydenham
Christchurch

Depot Hours:
Monday to Sundays 9am – 3pm,
Public Holidays 9.30am – 2pm (Pick up times)

christchurch-campervans

Hugo Hours

Hugo’s depots are open 7 days and pickups are available between the following times : Monday to Sundays 9am – 3pm, Public Holidays 9.30am – 2pm. You MUST arrive within these times to collect your van. Try to get to Hugo early to get on the road sooner and make the most of your day. Pickups outside these times can sometimes be arranged for an extra fee, but you’ll have to check first. We are closed on Christmas Day and New Years Day – and closed on Sundays in winter (June, July & August).

Fuel

You are responsible for returning your Hugo van with the same level of fuel as when you collected your vehicle i.e. If it had ½ a tank of gas when you got your van, please ensure you return it with ½ a tank.

Hugo campervans all use 91 unleaded petrol. This costs about $1.80 per litre in New Zealand (as at July 2016)

Camping in New Zealand

The best thing about a campervan holiday in New Zealand is the freedom you have to travel when you want and where you want. But with that freedom, comes responsibility. Hugo wants you to respect the environment and camp responsibly.

Remember – Hugo campervans are basic and are not self-contained (no toilets) so you need to find suitable camping grounds and locations to avoid ‘Freedom Camping’ fines which can be up to $200.

But don’t panic. There’s still heaps of free or low cost camping locations available. Check out the following link below to find out where you can camp. www.camping.org.nz

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Driver’s License Requirements

To hire and drive a Hugo Campervan or Car…

  • You need to be at least 18 years of age.
  • We DO NOT accept provisional or learner licenses (or licenses which have been suspended anywhere, for any reason).
  • We DO ACCEPT valid English language driver’s licenses. An English language licence basically means a licence issued in the following countries: UK/Ireland, USA, Australia, NZ and some parts of Canada.
  • If your drivers licence is not from one of these countries, you will need TWO items in order to drive in New Zealand :

(1)  Your local license AND… 

(2)  Either an International Licence OR a certified English translation of your home licence. We recommend Transnational for NZ certified translations. Contact them on www.transnational-ltd.co.nz and they will arrange to get your license translated and sent back to you via email for a pretty reasonable fee. They even offer an urgent service which will get this sorted for you within a couple of hours (although it’s cheaper if it’s not urgent, so it’s probably a good idea to get this sorted before you arrive).

  • Remember, unless your license is fully in English language, you will need to provide BOTH your local drivers license AND an International licence/or a certified English translation.

This is not ‘over the top’ admin. on our part. It is the law and is required by the NZTA, NZ Police and by our own insurance company.
We do also expect a level of driving competency with our hirers. You should be an experienced driver, able to drive both automatic and manual transmission (unless you have specifically requested and paid for our transmission guarantee). You should know how to change a tyre, how and when to top up water and oil and most importantly….how to Drive Safe. Click here for more about Drive Safe.

Remember, Hugo Campers doesn’t charge any extra for additional drivers.

Ferry Crossings

The North and South Islands of New Zealand are separated by Cook Strait. It may not look far between Wellington and Picton, but trust us, it’s about 92 kilometres (don’t swim it). You’ll need to take the ferry and this will take about three hours and cost you approximately $50 per person plus $110 for the van (each way). Hugo likes Bluebridge Ferries and we recommend booking early, especially over summer.

www.bluebridge.co.nz

Can I sleep anywhere or do I have to stay in a campground?

The awesome part about travelling in a Hugo Campervan in New Zealand is the total freedom it gives you, allowing you to access some of the most beautiful and unique spots in New Zealand.

But with that freedom, comes responsibility!
We need all of our Hugo campervan hirers to respect and protect the environment, particularly when choosing where to camp. Our vans do not feature toilets or waste holding tanks and as such, we strongly recommend camping at one of the sites managed by the Department of Conservation (DOC), various holiday parks or other designated areas.

The Department of Conservation (DOC) network of basic campsites is set in some of the most stunning locations in New Zealand and they’re cheap, around $0 to $10 a night. Top 10 Holiday Parks or Kiwi Camps offer world class campground facilities also.

So camp responsibly and be aware! A law has been passed recently which provides local councils the authority to issue infringement notices which will incur an instant fine for illegal camping (generally $200…maybe more). This cost will be the responsibility of the driver so we urge you to consider carefully where you’re camping. Check for ‘no camping’ signs and respect the directives from the local councils. Or as mentioned above, stay at one the great campgrounds throughout NZ. They’re cheap (much cheaper than a $200 fine) have great facilities, are safer and you’ll meet other like-minded travellers. Sweet!

If in doubt, assume nothing – always ask here:

What time do you open and close your offices?

Hugo’s opening hours are as follows:

Summer (01 September to 31 May) – Pickups are available between the following times :

We are closed on Christmas Day and New Years Day.

Winter (01 June to 31 August) – Pickups are available between the following times :

  • Monday to Friday 9am – 3pm,
  • Saturdays and Public Holidays 9.30am – 2pm.
  • Closed Sundays

Pickups outside these times can sometimes be arranged for an extra fee ($125 – $175), but you’ll have to check if this service is available with us first. And you will be charged this fee in addition to your daily hire, so we recommend our campervan hirers spend the first night in a hostel or hotel before collecting your vehicle, particularly after a long flight. It’s safer, probably cheaper and this also addresses any issues that may arise from late flights or missed connections.

What age do I have to be to drive a Hugo campervan?

To hire and drive a Hugo Campervan or Car…

  • You need to be at least 18 years of age.
  • We DO NOT accept provisional or learner licenses (or licenses which have been suspended anywhere, for any reason).
  • We DO ACCEPT valid English language driver’s licenses. An English language licence basically means a licence issued in the following countries: UK/Ireland, USA, Australia, NZ and some parts of Canada.
  • If your drivers licence is not from one of these countries, you will need TWO items in order to drive in New Zealand :

(1)  Your local license AND… 

(2)  Either an International Licence OR a certified English translation of your home licence. We recommend Transnational for NZ certified translations. Contact them on www.transnational-ltd.co.nz and they will arrange to get your license translated and sent back to you via email for a pretty reasonable fee. They even offer an urgent service which will get this sorted for you within a couple of hours (although it’s cheaper if it’s not urgent, so it’s probably a good idea to get this sorted before you arrive).

  • Remember, unless your license is fully in English language, you will need to provide BOTH your local drivers license AND an International licence/or a certified English translation.

This is not ‘over the top’ admin. on our part. It is the law and is required by the NZTA, NZ Police and by our own insurance company.
We do also expect a level of driving competency with our hirers. You should be an experienced driver, able to drive both automatic and manual transmission (unless you have specifically requested and paid for our transmission guarantee). You should know how to change a tyre, how and when to top up water and oil and most importantly….how to Drive Safe. Click here for more about Drive Safe.

Remember, Hugo Campers doesn’t charge any extra for additional drivers.

How many people can travel in the campervan with me? 

Three people including the driver can travel in a Hugo Camper. All three must sit in the front (that’s where the seatbelts are). It is illegal to travel in Hugo Campervan with more than three passengers

Can I reduce the insurance excess on my campervan?

Yes, there are liability reduction options available which will reduce the excess you are liable for in the case of an accident or other vehicle damage. Refer to the ‘Insuarnce’ tab at the top of this page for all our insurance options.

How far can I travel on a full tank of fuel? 

Hugo campervans are pretty economical. All vans run on unleaded petrol, which is approximately $1.80 per litre (as at July 2016). That means a full tank of gas will cost you about NZ$120 and you should get close to 500kms per tank (depending on how you drive!). That’s about 10-12 litres per 100kms.

Can I hire extra items? 

Yes, we hire kitchen packs, linen packs, picnic tables, GPS navigation units, DVD’s, mobile phones, BBQ’s, solar showers, snow chains and more. Check out our accessories information featured under the ‘Campervan information tab’.